Call Us
Phone Orders 1-800-345-4545
We’re just a phone call away and ready to help.
Contact Center Hours
Sales & Technical Support
- Monday–Friday: 7:00 AM – Midnight ET
- Saturday–Sunday: 8:00 AM – 11:00 PM ET
Customer Service & Order Status
- Monday–Friday: 7:00 AM – 8:30 PM ET
- Saturday–Sunday: Closed
Retail Store
Call 614-294-5151
751 East 11th Avenue, Columbus, Ohio 43211
Get Directions
- Sunday: 10:00 AM - 4:00 PM ET
- Monday-Friday: 10:00 AM – 6:00 PM ET
- Saturday: 9:00 AM - 5:00 PM ET
Will Call Pickup
For orders placed beforehand from the following two options:
- Visit or call the retail store at 614-294-5151
- Call JEGS sales/tech support at 1-800-345-4545
101 JEGS Place, Delaware, Ohio 43015
- Sunday: 9:00 AM - 5:30 PM ET
- Monday-Friday: 9:00 AM - 6:00 PM ET
- Saturday: 9:00 AM - 5:30 PM ET
Place an Order
If you already have your part numbers:
Call 1-800-345-4545
- Press 2, then 1
International customers: Call +1-614-294-5050
- Press 2, then 1
Get Help Choosing Parts
Speak with a JEGS tech expert for product recommendations and application advice.
Call 1-800-345-4545
- Press 2, then 2
Order Status & Tracking
Check Order Status
Track Your Shipment
To speak with a representative about your order, call 1-800-345-4545 and press 2
Returns, Exchanges & Other Support
Call 1-800-345-4545 and choose:
- Returns: Press 1, then 1
- Order status, ETAs, or tracking: Press 1, then 2
- Exchanges, damaged items, or other inquiries: Press 1, then 3
24-Hour Fax Line
Send your completed order form with payment information to:
1-740-362-7017
Be sure to include your contact phone number in case we need to reach you about your order.