Toll-Free Phone Ordering
We are just a phone call away and available to offer unrivaled support
Our Contact Center hours are as follows
Sales and Technical Support
7 am-midnight EST Monday through Friday and 8 am-11 pm on Saturday and Sunday.
Customer Service and Order Status
7 am-9 pm EST Monday through Friday. Closed Saturday and Sunday.
I Already Know What I Want To Order
If you know the exact part(s) you want to order today and you have the part number(s) please call 1-800-345-4545, press 1 on the main menu, then press 1
If you are an International customer - please call +1-614-294-5050
I Need To Speak To A JEGS Expert Before I Place My Order
If you want to speak to a technical salesman to advise you on which part(s) to purchase for your particular application and/or to answer your technical question(s) please call 1-800-345-4545, press 1 on the main menu, then press 2
Where's My Order
For the quickest update on the current status of your JEGS order, please click here
To check the tracking information of your order with FedEx please click here
To check the tracking information of your order with USPS please click here
To check the tracking information of your order with UPS please click here
To speak to a live agent about the current status of your order please call 1-800-345-4545 and press 2
I Have Questions Other Than Where's My Order
To speak with a customer service agent about returning an item, exchanging an item, claiming an item damaged in shipping, or for any reason other than order status or placing an order please call 1-800-345-4545 and press 3
24-Hour Fax Line
Just dial 1-740-362-7017 and transmit your completed order form with payment info. It's that easy! Be sure to include your phone number, just in case we have any questions relating to your order.
How are we doing?
At JEGS, customer satisfaction is a major part of our business. We want to know how we are doing. Let us know if someone has been helpful, how your service was, or how we can make your shopping experience more enjoyable by contacting us here.