Only at Cold-Case Radiators® will you see not only a Lifetime Warranty, but also a 60 Day COOL Guarantee. If your Cold-Case Radiator® doesn't keep your car or truck cooler than your previous radiator, send it back for a refund.
All radiators manufactured by Cold Case are guaranteed to be free from material and workmanship defects for the lifetime of the radiator. Cold Case’s 60 Day Cool Guarantee applies.
To activate your warranty, the purchaser must register the purchased product on the Cold Case website. Failure to register the product will void the warranty.
Modifying the design or function, or subjecting this product to abuse, misuse, mishandling or unauthorized repair voids all aspects of the warranty and return policy.
To submit a warranty claim, you must obtain a return authorization by filling out the form on our website, e-mailing, or calling our offices. Once received and inspected, we reserve the option to repair or replace the radiator.
Cold Case also reserves the right to replace any product that has been discontinued from its product line with a new product of comparable value and functionality. If a radiator of comparable value and functionality is not available, Cold Case may offer an upgraded model and require the customer to pay the difference in price between the radiator originally purchased and the current retail price of the radiator being substituted. Radiators may be returned at any show we attend provided a pre-return authorization is obtained. The radiator may also be shipped to Cold Case. All return and replacement shipping costs are the responsibility of the purchaser. Radiators must be clean and flushed before shipping back. Under no circumstances will Cold Case perform call tags or reimburse for shipping costs of any radiators.
60 Day cool guarantee- If you install your radiator and feel it is not cooling your engine properly, contact Cold Case. A Cold Case staff member will try and diagnose possible reasons for the lack of performance. If a viable solution can't be proposed, Cold Case will accept the return of the radiator and a full refund (less shipping) will be sent.
This warranty is not transferable or assignable. Any and all costs to remove and/or replace a warranted product are not covered by this warranty, including the shipment to and from Cold Case for the replacement.
In addition, loss of vehicle, rentals and/or towing expenses are not covered. Other than the warranty described above, all Cold Case products are sold “AS IS” and no other warranty is implied. At any time, the terms of this warranty are severable.
Cold Case recommends using a green 50/50 coolant mixed with distilled water. Using other mixtures may void the warranty. Installation and filling radiator with coolant deems acceptance of the product. It is the owner’s responsibility to mock and test fit before installing in the vehicle.
* Proof of purchase is required for any warranty claim. *